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Job Description: Dispensary Manager

Position Title: Dispensary Manager
Reports To: Operations Manager or Owner

Job Overview:

The Dispensary Manager oversees all daily operations within the dispensary, ensuring compliance with local and state laws, managing inventory, supervising staff, and providing exceptional customer service. The Dispensary Manager ensures a smooth and effective working environment while maintaining a safe, welcoming atmosphere for customers and employees.

Key Responsibilities:

• Operational Management:

• Oversee and ensure efficient daily operations of the dispensary.

• Monitor inventory levels, reorder products as needed, and ensure all stock is properly stored and organized.

• Maintain compliance with local, state, and federal regulations regarding the sale of cannabis products.

• Supervise daily opening and closing procedures for the dispensary, ensuring security protocols are followed.

• Staff Supervision and Training:

• Hire, train, and manage dispensary staff, ensuring proper knowledge of products, regulations, and customer service skills.

• Schedule staff shifts and ensure adequate coverage to meet customer demand.

• Provide continuous training and professional development opportunities for team members.

• Compliance and Reporting:

• Ensure all dispensary activities comply with state and local cannabis laws and industry regulations.

• Maintain accurate records for inventory, sales, and customer interactions, ensuring all documentation is up-to-date and compliant.

• Work closely with regulators, auditors, and law enforcement when required to ensure compliance and uphold the reputation of the dispensary.

• Security and Safety:

• Ensure that all security protocols are followed to protect the dispensary, staff, and customers.

• Oversee surveillance systems, ensuring proper use and data retention in line with legal requirements.

• Maintain a clean, safe, and welcoming environment within the dispensary.

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• Experience:

• Previous experience in retail management or a similar supervisory role, preferably in the cannabis industry.

• Knowledge of cannabis products, industry trends, and legal regulations is highly preferred.

• Skills:

• Strong leadership, communication, and interpersonal skills.

• Ability to multitask and manage various responsibilities effectively.

• Proficiency in Microsoft Office Suite and dispensary management software.

• Certifications: Valid state-issued cannabis dispensary manager certification (if required by local regulations).